- The offer
- Positioning
- Product hierarchy
- Decision journey
- Operations
Sometimes the website is the problem. Sometimes it is where a larger problem becomes visible.
An outside view can help
the whole come into focus.
Choose what brought you here.
Sometimes the website is the problem. Sometimes it is where a larger problem becomes visible.
Distinction usually begins with a business decision, then becomes a design decision.
A good concept also has to work in production, regulation, and the market.
Launch problems often begin earlier than they first appear.
Sometimes the problem isn’t a person or a product. It’s the way the parts interact.
I don’t arrive with a process that assumes the answer.
I can work across the gaps between the people already involved.
And sometimes the website really isn’t the problem.
I look at how the parts affect one another before deciding which part to change.
Oaxacan mountain rum

Colorado cannabis

Automated cultivation system

Eureka / Montana

Operator-led cannabis services

Intention candles / Montana

Products developed, sourced, shaped, launched, and carried into the market.
Seven years running an early online dietary-supplement store / millions of consumer products sold / product research / copy / compliance / data / fulfillment / operations / acquisition
Ownership / cultivation / products / licensing / books / special projects
Producers / product development / importing / distribution / fundraising / market
Hospitality / ag-tech / systems / positioning / digital / getting it done
If the parts seem reasonable but the whole still isn’t working, I’d be glad to take a look with you.
